ACOL Client Services Help
Typically, only one authorized signature is required for a cheque. If your organization has specified that multiple signatures are required for each cheque, then ACOL Client Services Electronic Cheque service behaves as follows:
Only one cheque may be active at one time.
When a cheque has been signed by one authorized user, the next authorized user to use the Electronic Cheque service will find that cheque awaiting an additional signature.
Any authorized user may Void a cheque regardless of the number of signatures already added to the cheque.
When as many signatures have been added as are required (maximum 99), then any authorized user may Send the electronic cheque to ACOL for processing. The number of authorized signatures required for an electronic cheque is maintained by ACOL. Contact the ACOL Client Support Centre for assistance changing your financial agreements with ACOL, including changes to the number of signatures required.
Note on Unsent Cheques: Cheques that have been written and signed, (but not sent to ACOL nor voided), will remain on the system for the rest of the day. If you write and sign a cheque, then exit from the system and sign on again the same day, the cheque will be there as you left it, ready to send or void. If a cheque is not signed that day, it will be voided automatically overnight and will be removed from the system.
Sign - Signs the electronic cheque. Changes the cheque status.
Void - Voids the electronic cheque. Changes the cheque status.
Send - Sends the electronic cheque if all signatures have been received.
Cancel - Quit without processing electronic cheque and return to Main menu.