ACOL Client Services Help
Administrative users (Prime Contact and Contact) can view account information by selecting the Account Status menu item from the ACOL Client Services menu.
The following fields are displayed. Required fields are marked with an asterisk (*).
Logged on User
Display only
Your unique user ID which you used to logon to Client Services.
Account Number
Required
Upon initial entry to the screen, this field contains the Client Services account number of the logged on user. Depending on the setup of the Logged on User, account information can be retrieved and updated for other Account Numbers.
Account Status
Display only
Your Client Services account's current status: Active, Closed, New or Suspended.
Low Balance Warning Amount
Display only
If your Client Services account balance (see Current Balance below) is less than this amount, the system will display a warning message. This provides you with an opportunity to top up your account without loss of access to services.
Current Balance
Display only
Your Client Services account's current balance.
Legal Name
Display only
The legal name of the organization associated with this account.
Phone
Display only
The organization's phone number associated with this account.
Fax
Display only
The fax number of the organization associated with this account.
Business Alias
Display only
The name your organization is doing business as if different from the legal name.
Extension
Display only
The extension of the organization's phone number associated with this account.
Address, City, Province/Territory/State, Postal/ZIP, Country
Display only
Your organization's address for the purposes of this account.
Financial Contact, Phone and Extension
Display only
The name, phone number and extension of your organization's financial contact person for the purposes of this account.
Technical Contact, Phone and Extension
Display only
The name, phone number and extension of your organization's technical contact person for the purposes of this account.
Get Account Information - Obtain Account Information for specified Account number
Edit - Edit Account Information
Cancel - Quit and return to ACOL Client Services