ACOL Client Services Help
Administrative users (Prime Contact and Contact) can update user information by clicking on the Edit button in the User Information screen. Administrative users can only update user information for a user with a lower authority level than their own.
The following fields are displayed. Required fields are marked with an asterisk (*).
User ID
Display only
Your unique user ID which you used to logon to ACOL Client Services.
Status
Display only
The user's current access status: Granted or Revoked.
Authority
Display only
The user's authority level: Contact or Basic. Note that the Prime Contact can not change his own authority level.
Name
Required
Your account name as currently represented in the ACOL Client Services database for the above user ID and account number.
E-mail address
Optional
The user's e-mail address.
User Title
Optional
The user's title.
Phone
Required
The user's area code (required if phone number entered) and phone number. Enter only the numbers (the system will enter the hyphens for you).
Extension
Optional
The user's extension number, if applicable.
Report Language
Language desired for report generation: English or French.
Update - Save changes to User Information
Cancel - Quit without saving data, and return to User Information.