ACOL Client Services Help
Any user can view their current user information and administrative users (Prime Contact and Contact) can update user information by selecting the User Information menu item from the ACOL Client Services menu. Administrative users can only update user information for a user with a lower authority level than their own.
The following fields are displayed. Required fields are marked with an asterisk (*).
Logged on User
Display only
Your unique user ID which you used to logon to ACOL Client Services.
User ID
Required
Depending on subscription option, the logged on user can obtain the user information for another user within their ACOL Client Services account.
User ID
Display only
Your unique user ID which you used to logon to ACOL Client Services.
Status
Display only
The user's current access status: Granted or Revoked.
Authority
Display only
The user's authority level: Contact or Basic. Note that the Prime Contact can not change his own authority level.
Phone
Display only
The user's area code (required if phone number entered) and phone number. Enter only the numbers (the system will enter the hyphens for you).
Report Language
Display only
Language desired for report generation: English or French.
Name
Display only
Your account name as currently represented in the ACOL Client Services database for the above user ID and account number.
User Title
Display only
The user's title.
E-mail address
Display only
The user's e-mail address.
Extension
Display only
The user's extension number, if applicable.
Account Number
Display only
Your Client Services account number.
Legal Name
Display only
Your organization's legal name associated with this account.
Phone
Display only
Your organization's area code and phone number as currently represented in the Client Services database.
Fax
Display only
Your organization's fax number as currently represented in the Client Services database.
Account Status
Display only
Your Client Services account's current status: Active, Closed, New or Suspended.
Business Alias
Display only
The name your organization is doing business as if different from the legal name.
Extension
Display only
The organization's extension number, if applicable.
Address
Display only
This user's mailing address (if different from the Client Services account's mailing address).
Get User Information - Obtain User Information for specified User ID
Edit - Edit User Information
Cancel - Quit without saving data, and return to ACOL Client Services.